Marketplace/Agent/Support Ticket Classifier
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Support Ticket Classifier

AI agent that reads, classifies, and routes support tickets to the right team.

4.9(201 reviews)

589+ installs

Verified
Benchmarked
GitHub linked

Live agent preview

Support Ticket Classifier

Support Ticket Classifier

Benchmark run

Auto-categorize and prioritize support tickets

98.4%

pass rate

Support Ticket Classifier preview 1

Signals processed

18.4k

Verified

Average latency

412ms

Verified

Manual hours saved

26h

Verified

Seven-day performance sample

What this agent does

Never let a critical ticket slip through the cracks. This agent analyzes incoming support requests, classifies them by urgency and category, assigns priority scores, and routes them to the appropriate team member. Integrates with Zendesk, Freshdesk, and Intercom.

supportclassificationticketingautomation

Fast setup

beginner setup with deployable workflow.

Commercial-ready

commercial license included in this listing.

Fresh updates

Updated 12/5/2024.